Taking your pet on holiday: questions and answers

Proper preparation is half the job. With the following information, you will be completely up-to-date, and you can enjoy a carefree holiday in one of our pet-friendly homes.

Frequently asked questions

Can I bring my pet on holiday?

Yes, in most cases. Your dog, cat or one of these caged pets is welcome at our holiday parks and campsites: rabbit, hamster, guinea pig, ferret, bird, mouse or rat. Reptiles are not permitted.

You can bring 1 or 2 pets in a part of our holiday homes. If it says Pets are welcome under the Amenities of your desired holiday home, it's okay. You can find these stays by checking 1 or 2 Pet(s) under Travel party at the top of your screen in the Search & Book.

Always indicate that you are bringing a pet when booking. With an online booking you do this in Step 1, Your travel party. Please contact our Guest Service to sign up for other pets or service dogs.

Do you want to add a pet to your travel group after booking? Please inform the Guest Service. They will help you look at the possibilities.
How many dogs or other pets are allowed in my holiday accommodation?

The number of dogs or other pets allowed in most holiday homes is 1 or 2. Contact the Service point if you want to be sure how many pets are allowed in your preferred holiday home. Contact details of a park can be found via Arrival information.
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What are the additional expenses for bringing a pet?

For dogs and cats, you pay a surcharge per animal, per night. You don't have to pay a surcharge for other caged pets such as a bird, guinea pig, ferret, rat, mouse, or hamsters.

A complete cleaning is required for all animals, unless it is already included as standard in the price of your stay. If you are taking advantage of a promotion where the final cleaning is offered at an extra discount, you will pay the original amount of the final cleaning.

The amount of the pet surcharge and final cleaning fee depends on the park. You'll find these prices in your price summary when booking. You may bring a maximum of 2 pets per campsite to our campgrounds. At the campgrounds, you will pay a nightly surcharge for each pet.
What are the regulations for assistance dogs?

For assistance dogs, the regulations are different from the ones for ordinary pets. Are all the holiday homes where pets are allowed, fully booked? Then your assistance dog is also welcome in a pet-free holiday home. For assistance dogs you only pay a compulsory final cleaning fee; the usual pet fee is waived.

To register your assistance dog, please contact our Guest Service.
How do I change my travel group in My Roompot?

You can add or remove people from My Travel Group on the My reservations. You can change your travel group up to 1 day before arrival.

Pets
Adding or removing your own pets from your booking is not possible in My Roompot. Our Guest Service is happy to help you.
Why can't I add a dog or other pet when I make a booking?

If you can't add pets while booking, there may be 2 reasons. Either your chosen holiday home is not suitable for pets, or there are no more holiday homes available of this type where pets are allowed.

See all frequently asked questions

Taking your pet on holiday: questions and answers

Frequently asked questions

Can I bring my pet on holiday?

How many dogs or other pets are allowed in my holiday accommodation?

What are the additional expenses for bringing a pet?

What are the regulations for assistance dogs?

How do I change my travel group in My Roompot?

Why can't I add a dog or other pet when I make a booking?