Digital key

Open the door of your holiday home with the digital key

The digital key is new in the Roompot app. Using the digital key, you can easily unlock the door of your holiday home. This means remembering a PIN is no longer necessary. Tap, swipe and open the door to start your holiday. It couldn't be easier!

Download it now

The app is available for iOS and Android.

How does it work?

Step 1

To use the digital key, you'll need the Roompot app and a My Roompot account. You can create the account using the e-mail address on which you made your booking. Log into the app with your My Roompot account.

Step 2

At the check-in time, the digital key will automatically appear on the homepage. Check-in is usually 4 pm. You can also operate the digital key using the key icon at the top right of your screen.

Step 3

Make sure you are at your accommodation's front door before proceeding. You'll open the door lock using bluetooth and location services. So you need to enable these functionalities on your smartphone. An internet connection is also required for the digital key. If you don't have an internet bundle, the key also works over Wi-Fi.

Step 4

Once the app has checked these settings, swipe to open the door. No need to hold your phone against the lock. A short beep will confirm that the lock is unlocked. Use the door handle to enter. The door will automatically lock again after 10 seconds.

Are you experiencing problems? You can also open the door using the PIN. If something goes wrong, the PIN will appear automatically in many cases.

Practical issues

Both the digital key and the PIN will work from your check-in time until check-out time. So before the check-in time or after the check-out time, you will not be able to open the door.

Share key

You can share the digital key with your travel group. If the booking is in your name, then follow the steps above, but don't swipe to open the door yet. You will find the option to share directly below the option to open the door. The shared key is a link that you can forward via a message. Your travelling companions can obviously also open the door using the PIN.

Remember that whoever you share the key with can open the door to your accommodation. So don't share it with just anyone!

Need help?

We realise you may have some questions. Our Service point staff will be happy to help. You'll find the contact options in the app. Click on More, then on Service & contact.