Address and travel information
Address
De Katjeskelder
Travel info
General
EV charging station
The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park.
Amounts due
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.
Service set
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.
Visitors
Friends and family are very welcome. They must always report to the Service point. Visitors are welcome to park their vehicles in the car park by the entrance to the park.
Access to the swimming pool
All park guests can use the Katjeskelder swimming pool free of charge. Always bring your Keycard with you, that way we know you are a park guest. Overnight guests and day visitors can also access the indoor swimming pool by paying an admission fee at the Service point.
Arrival
On the day of arrival, your accommodation will be available from 16:00. Have you booked a camping pitch? This will be ready from 13:00. You can use the park's facilities for that whole day, thus extending your holiday!
Park and holiday home access
Upon arrival at the park, open the barrier with the PIN code you received in advance by e-mail. After opening the barrier, you are immediately checked in and can drive to your accommodation or camping pitch. Your booked accommodation can be unlocked with the keycard or PIN code you received in advance. You therefore do not need to pass the Service point.
Did you not receive information about the access to your accommodation? Then collect the key, PIN or keycard of your holiday accommodation from the Service point after 16:00. Are you coming on another day or after the Service point closes? Then simply let us know in advance by calling 0031 (0)162 453 539.
Good to know: during your stay, the barrier opens automatically via licence plate recognition. It is not possible to switch cars during the stay.
Parking
Check your booked holiday accommodation for more information. All the parking spaces are near your accommodation. You can park a second car in the car park. It’s not allowed to park at the campsites.
Extras
If you have booked a package starting on the arrival day, make sure you arrive before 18:00.
Departure & administrative handling
Departure
On the day of departure, you should leave your holiday accommodation by 10 a.m. at the latest. The campsite has to leave at 11.00 am at the latest. Key cards do not have to be handed in.
Leaving your holiday home neat and tidy
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115 per holiday accommodation per period. We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know.
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