Address and travel information
Address
Weerterbergen
Travel info
General
Wi-Fi Code
You will find the Wi-Fi log-in code on the outside of the kitchen cupboard.
EV charging station
Charging stations for electric vehicles can be found in the car park near the villas. The charging stations are Aers Energy and Ecotap brands. You will need a charging card to use the charging stations. Charging cards are not available at the park.
Amounts due
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.
Service set
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.
Visitors
Family and friends are welcome. Overnight visitors should report to the Service Point in advance. They can park the car in the car park in front of the barrier at the Service Point. Please note that the number of overnight visitors may never exceed the number of beds in the accommodation. Please also consider the neighbours.
Arrival
On the day of arrival, your accommodation will be available from 16:00. To divide the crowds on arrival, there are also some types where you can check in from 14:00. These are only the Comfort Wellness, Koos 5, Waterbungalow 4, Waterbungalow 6, WFK Comfort and WVK Comfort types.
You can use the park's facilities for that whole day, thus extending your holiday! Upon arrival at the park, turn left immediately and park the your car.
Park and holiday home access
Upon arrival at the park, open the barrier with the PIN code you received in advance by e-mail. After opening the barrier, you can drive to your accommodation. Your booked accommodation can be unlocked with the keycard you received in advance. You therefore do not need to pass the Service point.
Did you not receive information about the access to your accommodation? Then collect the keycard of your holiday accommodation from the Service point after 16:00. Are you coming on another day or after the Service point closes? Then simply let us know in advance by calling 0031 (0)495 584 777.
Good to know: during your stay, the barrier opens automatically via licence plate recognition. Enter your licence plate number in advance via My Roompot. It is not possible to switch cars during the stay.
Early Check-in
If you have booked Early Check-in, you can enter your accommodation as early as 12:00. To open the barrier, use the first 4 digits of the pin code you received in advance by e-mail.
Parking
A large part of the holiday park is car-free. If you stay in this part of the park, you can reach your holiday home by car only on designated arrival and departure days. After unloading the car, you are requested to park in the central parking outside the park as soon as possible. The central parking is accessible 24 hours a day.
At bungalows 3 to 83, you are permitted to park a maximum of one car. The bungalows for 10 people or more have space to park a maximum of two cars. Other cars can be parked in the central parking. The boom gate at the entrance to the park can be used between 7:00 and 23:00.
Extras
If you have booked a package starting on the arrival day, make sure you arrive before 18:00.
Departure & administrative handling
Departure
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure. If you leave earlier than the regular departure day, we ask you to report this at the Service point during the opening hours. The Keycards don't have to be returned.
Deposit refund
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115/ € 170 per holiday accommodation per period. We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know.
My Roompot
Already booked? View and change your booking in my Roompot, and book extras to make your stay even better!
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