Reviews

8.3

Holiday park Parkhotel Bad Arcen scores an average of 8.3

We attach great importance to our guests' holiday experiences and feedback. That's why we only show reviews from verified guests who actually booked and stayed with us. They gave their written permission for this, and are not paid. Reviews are not influenced in any way. Reviews scoring 6 or less, are handled manually and responded to. This is how we continuously improve our services. The average rating is calculated based on 7352 reviews.

  • Overall stay
    8.3
  • Child friendliness
    8.2
  • Maintenance
    7.0
  • Service point
    8.3
  • Cleaning
    7.3
  • Supermarket
    8.0
  • Accommodation
    7.5
  • Swimming pool
    7.4
  • Hospitality
    8.4

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Name: Ian
Date: 1 November 2024
Great Family Holiday Having stayed at a Roompot before, our expectations were high and those were met at this resort. The staff were excellent especially on Halloween night. The grandchildren loved them.
9
Name: Susan
Date: 1 November 2024
Lovely location. Great Privacy in holiday cottage. Good location for walking and cafes. Well stocked supermarket on site.
10
Name: Arleta
Date: 8 October 2024
10
Name: Susan
Date: 30 September 2024
Lovely peaceful surroundings. Great Privacy. Lovely surroundings of woods and lakes. Very relaxing.
10
Name: Shijo
Date: 4 September 2024
Roompot Arcen The playground equipment for young children were not safe and not too many outdoor play equipment. Overall, it was very nice place to stay and spend time with family
9
Name: Verified guest
Date: 23 August 2024
I already gave the feedback in the sustainability section (apologies). The park itself is great. The swimming pool has no minus points. The temperature is great and the pool is clean. The kids loved it. The park is not reachable by phone. Ive called a couple of days, at different times and I always get the same message about the long waiting time. I loved the independence we received when checking in and out. I really dont like the house (131) I never want to get a house like this one again. The house wasnt cleaned properly. Upon arrival we had to clean to make it livable for the 4 nights. The bathrooms were the worst of all. Especially the smell and the podium like bathroom. It was also a minus that the house didnt have a microwave/oven, but only a microwave. The atmosphere and cleanliness of the park overall compensated for disappointment we got because of the house. The next time we visit we dont want 131 or a house like it anymore.
  • Overall stay
    7.0
  • Child friendliness
    8.0
  • Maintenance
    4.0
  • Service point
    7.0
  • Cleaning
    4.0
  • Accommodation
    3.0
  • Swimming pool
    9.0
  • Hospitality
    7.0
7
Name: Verified guest
Date: 30 July 2024
UK Visitors to Klein Vink This was our first experience staying with Roompot and in Netherlands driving from London. The location was fantastic with so much green space, lakes and good swimming facilities. Restaurant served good food and drinks. Location was near to some nice towns and not too far from major Dutch and German cities.
8
Name: Verified guest
Date: 29 July 2024
  • Overall stay
    3.0
  • Child friendliness
    2.0
  • Maintenance
    2.0
  • Service point
    2.0
  • Cleaning
    2.0
  • Accommodation
    2.0
  • Swimming pool
    2.0
  • Hospitality
    2.0
3
Name: Magdalena Tylicka-Kus
Date: 29 June 2024
Activity for the children are not satisfactiable. Laxk of open swimming pool. Only possibility ourisde swimming in dirty lake.
  • Overall stay
    7.0
  • Child friendliness
    5.0
  • Swimming pool
    5.0
  • Hospitality
    8.0
7
Name: Stefan
Date: 8 June 2024
Friendly place Nice staff, I like the thermal bath, close to Arcen castle gardens, nice dinner menu, enjoyed the breakfast. Wish children was allowed in the bath with parental supervision. Only letdown was the beds. Instead of a double bed they push two singles together.
10
Name: Verified guest
Date: 6 June 2024
Worst Stay Ever
0
Name: Verified guest
Date: 28 May 2024
The hotel is nice and clean. Spa is excellent. However the person at the reception desk was not helpful and nice when I asked for an invoice during check-out. She told me I can not get the invoice since I booked the room via booking and I should ask booking to send the invoice to me. When I asked support from the manager she also refused the reuqest. I had to leave the hotel without having the invoice and they were very rude to me. I travel since several years and book always via booking and finally get an invoice at the hotel desk. This is not an issue for other hotels. I asked help from booking and they promised to contact you as well directly to send me an invoice, since this is your duty. All in all I am very disappointed because of this case.
3
Name: Verified guest
Date: 28 May 2024
May long weekend Campsite idea for walking and cycling. Campsite very relaxing and quiet. Idea location for all
10
Name: Nigel Hale
Date: 14 June 2024
Good location to stop over on our route from north Germany to Belgium. Great cycle routes through the Maasduinen area and easy access to the spa made for a very enjoyable stay. Nice quiet camp site with all the amenities we needed.
  • Overall stay
    10.0
  • Service point
    10.0
  • Hospitality
    10.0
10
Name: Piotr Z Jucha
Date: 6 May 2024
Very friendly . Feel like at home
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Hind Alharby
Date: 12 April 2024
It was amazing experience for me and the family we enjoyed every single moment of our relaxeing quiet time in the park and also our fun time at the swimming pool with the kids and all the time of our 5 days at your park ...and the most comfrtble thing was the cleanlinse of the bonglow including all the bathroom the kitchen everything thanks for the lovely week
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Supermarket
    10.0
  • Accommodation
    10.0
  • Swimming pool
    10.0
  • Hospitality
    10.0
10
Name: Maria-Irina Mihailescu
Date: 12 April 2024
Comfortable and very relaxing!
  • Overall stay
    9.0
  • Maintenance
    10.0
  • Service point
    9.0
  • Cleaning
    10.0
  • Accommodation
    9.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 12 April 2024
Such a lovely area on the edge of the Maasduinen National Park. Wonderful cycling, lovely staff and a happy place to camp.
  • Overall stay
    10.0
  • Service point
    10.0
  • Hospitality
    10.0
10
Name: John Anthony
Date: 12 April 2024
We have had a great stay and enjoyed every minute of it, thank you!
  • Overall stay
    10.0
  • Child friendliness
    10.0
  • Maintenance
    8.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Accommodation
    10.0
  • Swimming pool
    10.0
  • Hospitality
    10.0
10
Name: Igor Stankovic
Date: 1 March 2024
Non fun. No thermal bath and spa for under 18. This was not ehat was advertised
Reply from Roompot
Dear Igor, Thank you for sharing your experience with us. Its great to see that youve explored our spa and relaxation facilities, though I read with a frown that you couldnt dive into the thermal baths if youre under 18. 🤔 While we do have certain age restrictions for the thermal baths and spa to ensure the safety and well-being of all guests, we also have a splash-tastic indoor pool and a myriad of activities that are perfect for all ages. Our lake and surrounding nature offer a peaceful retreat and were thrilled you got to experience that. For our younger guests, the indoor playground and Kids Club are usually a big hit! Next time, perhaps a kayak adventure or a game of glow-in-the-dark mini golf could add some extra spark to your stay? We hope to see you soon. Best wishes, Roompot
  • Overall stay
    5.0
  • Child friendliness
    3.0
  • Maintenance
    9.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    5.0
5
Name: Malcolm Taylor
Date: 20 January 2024
My room was large,, clean and functional. All interactions with the staff were excellent, especially one of the waitresses in the restaurant and the cook who went out of their way to serve me, even though the kitchen was no longer serving lunch. In the spa, I spent almost all my time in the sauna area and found it a little stark and utilitarian - not particularly attractive compared to many of the other spas I have visited. There was nothing wrong with the sauna facilities, but the general atmosphere was a little gloomy, there werent many places to hang towels around the shower area and no real relaxation area for post-sauna uses.
  • Overall stay
    7.0
  • Hospitality
    8.0
7
Name: Verified guest
Date: 4 January 2024
as good as it has been for the last 20+ years we have been using the spa.
  • Overall stay
    10.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 11 December 2023
I have extended my stay several times, love this place
  • Overall stay
    9.0
  • Hospitality
    9.0
9
Name: Caroline
Date: 24 October 2023
Home away from home
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Paul Tucker
Date: 23 October 2023
It’s was OK we will stay again but 3 drinks €16 euros was tough to pay for
Reply from Roompot
Dear Paul, Thank you for taking the time to share your experience with us. Were glad to hear that youre considering staying with us again. Its great that you found our holiday village to be OK. However, were sorry to hear that you found the price of the drinks to be a bit steep. We try to keep our prices competitive, but we understand that everyone has different expectations. Next time you visit, you might want to check out our on-site supermarket for more budget-friendly options. 😉 We sincerely hope we may have the pleasure of welcoming you back. Kind regards, Roompot
  • Overall stay
    6.0
  • Service point
    8.0
  • Supermarket
    3.0
  • Hospitality
    8.0
5
Name: Verified guest
Date: 13 October 2023
Wonderful location, and loved the Thermal Spa area. Pleased the Therma Spa is now adults only. However the behaviour of other guest was a problem, play fighting by a group of men on several evening. Nothing was done by security... Seems everything is tolerated
  • Overall stay
    8.0
  • Maintenance
    8.0
  • Service point
    7.0
  • Cleaning
    7.0
  • Accommodation
    9.0
  • Hospitality
    8.0
8
Name: John Young
Date: 26 September 2023
Have always enjoyed our stays at Klein Vink. The camping facilities are excellent, always very clean and maintained to a high standard. For us the added bonus is being able to use the thermal baths and the discount is very nice too.
  • Overall stay
    10.0
  • Service point
    10.0
  • Supermarket
    10.0
  • Hospitality
    10.0
10
Name: David LLOYD Mann
Date: 2 September 2023
Spacious and lovely
  • Overall stay
    9.0
  • Maintenance
    7.0
  • Service point
    9.0
  • Cleaning
    8.0
  • Supermarket
    8.0
  • Accommodation
    9.0
  • Swimming pool
    8.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 25 August 2023
The nice house we got and friendlyness of the staff
  • Overall stay
    9.0
  • Maintenance
    8.0
  • Service point
    9.0
  • Cleaning
    9.0
  • Supermarket
    5.0
  • Accommodation
    9.0
  • Swimming pool
    4.0
  • Hospitality
    10.0
9
Name: Verifizierten Gäste
Date: 13 November 2024
Ein paar wunderschöne Tage Die Zimmer sind groß und geräumig. Das Frühstück ist vielfältig und die frischen Brötchen sehr lecker 😋. Es gibt für jeden Geschmack etwas. Das Thermalbad ist vor allem in den kälteren Monaten eine Wohltat. Zudem kann man die Sauna kostenlos mit benutzen. In unserem Angebot war auch noch ein zwei Gänge Menü enthalten. Es gab mehrere Menüs zur Auswahl entweder mit Vorspeise oder Dessert. Wir haben dieses 3-Tage Angebot sehr genossen und werden es ganz bestimmt nochmals nutzen.
9

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

This applies to bookings with an arrival date that is at least 30 days from the day of booking. You can cancel easily via My Roompot. Did you book a last-minute holiday with arrival within 30 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply.