Address and travel information
Address
Klein Vink
Travel info
General
EV charging station
There are 2 charging station for electric cars on Klein Vink Here, up to 4 vehicles can be charged simultaneously. You will find the poles in the parking area before the boom gate, on the right. There is 1 charging station available on the parking area at Parkhotel Bad Arcen. Here, 2 Vehicles can be charged simultaneously. Please move your car as soon as the battery is completely charged. Need help? Scan the QR code on the pole for instructions. You will need a charging card in order to use the charging station. Charging cards are not available at the park.
Some holiday homes have a private charging point. You can book these homes as a preference. You will also need your own charging card at these charging points.
Amounts due
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park. Failure to pay the amount due on time will force us to lock your home.
Service set
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.
Visitors
Friends and family are very welcome. We kindly request your guests to report to the Service point.
Access to the swimming pool
All guests of Klein Vink have free access to the swimming pool during their stay. On presentation of your Keycard, you get free access.
Guests of Résidence Klein Vink (types KR and GB) have daily 2,5 hours free access to Thermaalbad Arcen. Guests of Parkhotel Bad Arcen have daily free access to Thermaalbad Arcen. For more information, visit www.thermaalbad.nl This free access is only valid for persons who are 18 years or older. Hotel guests have unlimited daily access to Thermaalbad Arcen from 14:00 on the day of arrival until 12:30 on the day of departure. Policy for group bookings may differ.
Arrival
On the day of arrival, your accommodation will be available from 16:00. Have you booked a camping pitch? This will be ready from 13:00. You can use the park's facilities for that whole day, thus extending your holiday!
Have you booked a hotel room?
If you have booked a hotel room, you are welcome to check in from 14:00. You can check in at the Service point of the Parkhotel Bad Arcen, address: Klein Vink 11, 5944 EX Arcen.
Park and holiday home access
Upon arrival at the park, open the barrier with the PIN code you received in advance by e-mail. After opening the barrier, you are immediately checked in and can drive to your accommodation or camping pitch. Your booked accommodation can be unlocked with the keycard you received in advance. You therefore do not need to pass the Service point.
Did you not receive information about the access to your accommodation? Then collect the key, PIN or keycard of your holiday accommodation from the Service point after 16:00. Are you coming on a different day or after the Service point closes? Then you are welcome at the entrance to Thermaalbad until 23:00. If this is not convenient, please contact the Service point by calling 0031 (0)774 732 525.
Good to know: during your stay, the barrier opens automatically via licence plate recognition. It is not possible to switch cars during the stay.
Early Check-in
If you have booked Early Check-in, you can enter your accommodation as early as 12:00. To open the barrier, use the first 4 digits of the pin code you received in advance by e-mail.
Parking
One car is allowed per accommodation or camping pitch. You can park it for free at your accommodation or nearby. Two parking spaces are available for tenants of types KV10, KVR6B (Comfort), KVR6C, KVR6KB, KVR6KC and KVR8(Comfort) and three parking spaces are available for tenants of type GB16. Camping guests can park one car at their pitch. Additional cars can be parked on the large car park at Thermaalbad Arcen.
Extras
If you have booked a package starting on the arrival day, make sure you arrive before 18:00.
Departure
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure. Did you stay at a campsite or hotel room, then you have to leave this no later than 11 a.m. The Keycards don't have to be returned.
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.
All holiday homes and hotel rooms are non-smoking. Smoking is allowed only on terraces/balconies. Should the household service identify marks of smoking indoors in the holiday home, it may be decided to confiscate the security deposit. If people have smoked in a hotel room, a € 150 fine will be charged.
My Roompot
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