Address and travel information

General

Navigation Address

Industriering 1
56812 Cochem

Parking

Per accommodation there is one parking space available. A second car can be parked at the central parking lot. Parking is only allowed at designed parking spaces and not on the grass.

EV charging station

The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park.

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.

Visitors

Friends and family are very welcome. We kindly ask that your visitors report to the Service point if they plan to spend the night. Visitors can park their vehicles in the main car park.

Cash

It is not always possible to get cash in the villages around Cochem. We therefore advise you to always have some cash with you.

Arrival

You are welcome at our park from 4 p.m. onwards. You may check in until 9 p.m. on Mondays and Fridays. If you arrive on another day or after closing time of the Service point? Please contact the Service point on tel.: 0049 (0)2675-9399690.

Have you booked a special package deal?

You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.

Access to the park/accommodation

Have you already received the key-card? Then, using this card you can enter your accommodation from 4 pm. You are not required to report at the Service point. Did you book an early check-in? Then you can collect the key at the Service point from 12 am.

The Keycard is strictly personal and can be used for:

• access to your accommodation
• proof of ID at the park
• access to the swiming pool

The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.

We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the Service point as soon as possible.