Address and travel information

Address

Eifelpark Kronenburger See

Zum Kleebusch 15
53949 Dahlem/Kronenburg
North Rhine-Westphalia
Germany
+49 (0)6557894

Travel info

General

EV charging station

The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park.

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products and cleaning instructions. If necessary, additional different instructions will be posted prominently in your accommodation.

Visitors

Friends and family are very welcome. We kindly ask that your visitors report to the Service point if they plan to spend the night.

Arrival

You are welcome at our park from 4 p.m. onwards. You may check in until 5 p.m. on Mondays and Fridays. If you arrive on another day or after closing time of the Service point, please contact the Service point on tel.: 0049 6557 894.

Departure

We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure.

After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.

My Roompot

Already booked? View and change your booking in my Roompot, and book extras to make your stay even better!

Check your bookings

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

This applies to bookings with an arrival date that is at least 30 days from the day of booking. You can cancel easily via My Roompot. Did you book a last-minute holiday with arrival within 30 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply.