Reviews

8.5

Holiday park Roompot Park Eksel scores an average of 8.5

We attach great importance to our guests' holiday experiences and feedback. That's why we only show reviews from verified guests who actually booked and stayed with us. They gave their written permission for this, and are not paid. Reviews are not influenced in any way. Reviews scoring 6 or less, are handled manually and responded to. This is how we continuously improve our services. The average rating is calculated based on 1325 reviews.

  • Overall stay
    8.6
  • Child friendliness
    8.2
  • Maintenance
    8.4
  • Service point
    8.9
  • Cleaning
    8.2
  • Accommodation
    8.4
  • Hospitality
    8.9

View 1325 reviews

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Name: Verified guest
Date: 9 November 2024
Long weekend stay clean, modern accommodation
Reply from Roompot
Thanks for your review, see you soon!
8
Name: Avada
Date: 9 October 2024
Very nice location! A very beautiful location, very clean, everything in order. And a court to play tennis is a very good idea. A pleasant location I recommend!
Reply from Roompot
Thanks for your AWESOME review. Hope to see you again!
10
Name: Dorine
Date: 29 September 2024
Lovely facility Absolutely love the ambiance of the holiday homes, staff were friendly and helpful. Definitely worth another visit so I can enjoy the entertainment facilities. Would recommend to others because price was fair
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: Denise Brown
Date: 26 September 2024
Really recommend.. Everyone was super friendly nothing was too much trouble which is lovely to experience.
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: Verified guest
Date: 22 September 2024
Park Eksel Friendly, nice funiture, great for a little stay ower the Weekend. And super Dog friendly
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: H.J. van Hensbergen
Date: 4 September 2024
We enjoyed our stay as a large party Roompot Eksel while attending the European Seniors Badminton Championships at Heusden Zolder Velodroom. A number of other house were also in use by badminton players. The site is well situated for events at the Velodroom and Racing Circuit. The atmosphere at the site is very peaceful most of the time. There is some aircraft noise from jets taking of at the nearby military airbase.
  • Overall stay
    10.0
  • Maintenance
    8.0
  • Service point
    8.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    8.0
10
Name: Montse
Date: 31 August 2024
Un parque perfecto para desconectar y relajarte El parque es increíble, tranquilo y rodeado de naturaleza. Lo que no nos gustó fue que no había toallas en el alojamiento.
9
Name: Verified guest
Date: 27 August 2024
Great experience for staying in Park Eksel , kids were having a lot of fun on the splash area and kids play area
10
Name: Antonio Catalin
Date: 14 August 2024
Very good conditions a very beautiful park with some very sought-after and well-located houses, I will come back
Reply from Roompot
Thanks for your AWESOME review!
10
Name: Natalie
Date: 16 May 2024
Not recommended This property was listed on booking.com amd nowhere in the listing did it say that we needed to bring our own towels, soap and provide toilet paper. I have NEVER experienced it woth a listingon booking.com. So imagine our surprise when after traveling for 20 hours to get to this property, we had to use kitchen towels to take a shower with dishwashing liquid... and obviously toilet paper is a must. We should have been informed of this before travel! People dont normally travel internationally across continents with towels and soap. Then the range didnt work so we couldnt cook. The staff couldnt fix it and were going to send somebody the next day but they didnt. To add insult to injury, you wrote us to ask for a security deposit AFTER we checked out (and left everything clean) because your staff forgot to do it when we checked in... I lfet the property as I found it and will not be sending you more money You should be giving ME a refund for a range that didnt work (the whol epoint of renting this is os we could cook when we wanted to) and for all the inconveniences... and when I complained about the above issues, I was told that I should have been more proactive in following up re broken range and should stay in a hotel next time. Very rude response! And this is a huge assumption that everyone around the world knows the rules in a park in a small town in Belgium... not the case. I have traveled to 70+ countries booking properties on booking.com and have never run into a property that doesnt provide basics like towels and soap and toilet paper and then is so rude about it on top of it all. Not to ention, who has time looking for towels to buy in th emiddle of nowhere Belgium? Very bad ambassadors for your country. Would leave one with the impression of a lack of hospitality, cheapness and rudeness.
Reply from Roompot
Thanks for your review! It seems that you were expecting to have booked a hotel, and were expecting hotel-like services. We are a European style holiday park renting holiday cottages. Although we do provide some necessities, such as made-up beds and towels on request, we do not provide unlimited toilet paper, shower gels, etc. This is simply the way rental holiday cottages work in Europe. We are sorry to have ruined your impression of Belgium! However, we are sure that if you will visit again, you will be more open to cultural and organizational differences and will learn to appreciate our true Limburg hospitality that so many of our other guests adore. All the best, Dennis - Coordinator Service Point Eksel
2
Name: Madhu
Date: 10 April 2024
This is not a negative review, am very happy we were there! The park is too close to the highway, we could hear traffic all through the night. This we werent aware of. However, we were warned of the flights from Kleine Brogel and they decided to fly F16s between 22:00 and 24:00 in the night. There were other small problems like being unable to switch off the porch lights which lit up the whole apartment through the night. But otherwise, great stay, great deal overall and great value for money
Reply from Roompot
Many thanks for your review! Sorry we couldnt help fix the noise of the traffic and F16s. You were unfortunate to book in a period with increased excercizes at the air base. We still hope you will book with us again! Regards, Dennis - Coordinator Service Point
8
Name: Roland Pucher
Date: 17 June 2024
A very happy customer Accommodation was almost Brand new and in good working conditions. All looked very well maintained
9
Name: Jaroslaw
Date: 9 June 2024
Reply from Roompot
Bedankt voor uw beoordeling en graag tot ziens! Vriendelijke groeten, Dennis - Coördinator Service Point Eksel
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    9.0
9
Name: Verified guest
Date: 5 December 2023
It is nice place to stay with your family, with or without children. Calm atmosphere. Nice houses, really beautiful design. One thing to improve its a floors on the first floor of the house, because they are so cold.
  • Overall stay
    10.0
  • Child friendliness
    10.0
  • Maintenance
    9.0
  • Service point
    10.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    10.0
10
Name: Maria EUGENIA Sevilla Mercadal
Date: 24 November 2023
Comodidad
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    9.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 9 October 2023
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 27 August 2023
The last day we could not open our safe.We were estonished over the technical support , quick and professional aid.
  • Overall stay
    9.0
  • Maintenance
    7.0
  • Service point
    9.0
  • Cleaning
    6.0
  • Accommodation
    7.0
  • Hospitality
    9.0
9
Name: Manuel Pérez Rodríguez
Date: 19 August 2023
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    10.0
  • Accommodation
    9.0
  • Hospitality
    9.0
10
Name: Geverifieerde gast
Date: 13 November 2024
Superleuke midweek vakantie Opnieuw de super vriendelijkheid van de medewerkers …altijd lopen ze met een smile rond, mooie accommodatie … hier kwam ik tot rust …
10
Name: Geverifieerde gast
Date: 13 November 2024
8
Name: Geverifieerde gast
Date: 13 November 2024
Rust We hebben genoten van de rust in het park. Huisje staan goed geplaatst zodat je weinig last hebt van de andere vakantiegangers. Wil er nog eens zijn bij langere zomerdagen zodat je van het terras kan genieten.
8
Name: Geverifieerde gast
Date: 12 November 2024
Aangenaam verrast van mijn vakantieverblijf Je kan er tot rust komen,fietsstalling met sleutel naast huisje was top.het is afgelegen maar toch dichtbij het centrum van Eksel.leuke streek om te fietsen
8
Name: Geverifieerde gast
Date: 12 November 2024
Top verblijf gehad
9
Name: Geverifieerde gast
Date: 12 November 2024
Vermits we met een groep van meer dan 25 personen waren verdeeld over meerdere bungalows, was het super om de tipitent vooraan het park te mogen gebruiken om met de totale groep gemeenschappelijke momenten te kunnen doen met vuurkorven en pizzas uit jullie brasserie en een drankje. Ook een extraatje van het huis toen we met de ganse groep een menu komen eten zijn in de brasserie met zeer vriendelijk personeel viel in ieder zijn smaak en wordt geapresseerd! Lekker en rustig slapen was het ook in de mooie villas met af te sluiten bergingen voor onze MTB fietsen. Zoals de vorige drie jaren komen we volgend jaar zeker terug met onze groep om te fietsen, te wandelen in de bosrijke omgeving. We kijken er al terug naar uit!!! Groetjes en bedankt!!!
10
Name: Geverifieerde gast
Date: 12 November 2024
Kleinschalig park. Vooral gericht op wandelen en fietsen. Mooie huisjes met perfecte bedden. Vriendelijke personeel.
7
Name: Geverifieerde gast
Date: 12 November 2024
Midweekje weg met vrienden en familie Gezellig. Was een klein halloween marktje. Kinderen konden fietsen rond het domein en passeerden altijd ons huisje. Top
9
Name: Sofie
Date: 11 November 2024
Fijn kleinschalig park Mooi en verzorgd park. De accommodatie ziet er verzorgd uit. Goede bedden. Fijne douche. Met de airco is huisje goed te verwarmen. Op gemaakte bedden was erg fijn. Leuk restaurant. Winkel voor kleine boodschappen
10
Name: Vero
Date: 11 November 2024
Leuk verblijf Heel vriendelijke ontvangst aan de receptie. Rustig gelegen park en mooi ingerichte huisjes. Alles wat we nodig hadden was aanwezig. Heel goed gelegen voor wandel-en fietstochten. Een aanrader!
10
Name: Coralie
Date: 11 November 2024
Super deluxe vakantie zeker voor herhaling!! Het is tot nu toe het beste huisje dat we gedaan hebben. Een gezellige warmte door het hout in huis. Heel gezellig en ook alles was aanwezig. Heel gemakkelijk met een code aan de deur. Geen kaart of sleutel ! Super mooi uitzicht op de weide en bos. Het was TOP !!!
10
Name: Elodie
Date: 11 November 2024
Herfstverblijf - enkel verwaring via airco systemen . Werkt niet voor een winters belgisch klimaat. te veel warme en droge lucht in de kamers. - de indeling met mezzanine slaapkamer een beetje ongelukkig. Op de mezzanine is het atijd exrtreem heet , want warme lucht stijgt en de koude blijft beneden. - In de slaapkamer beneden , was het snachts ( enkel de eerste nacht) bij aankomst ijskoud. 14 graden id kamer. Als het huis een paar dagen leegstaat krijg je het niet snel warm. Voor de rest was alles heel aangenaam. Een rustig, eerder onpersoonlijk verblijf. Maar vlaki prachtige natuur. Daarvoor zijn we ook gekomen. Bedden zijn zeer comfortabel.
8

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

This applies to bookings with an arrival date that is at least 30 days from the day of booking. You can cancel easily via My Roompot. Did you book a last-minute holiday with arrival within 30 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply.